1. Introduction
Welcome to Citrus Delights ("we," "us," "our," or "Website"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.citrusdelights.com and use our services.
Please read this Privacy Policy carefully. By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Website.
Note: This Privacy Policy applies only to information collected through our Website and not to information collected offline or through other channels.
2. Information We Collect
We collect several types of information from and about users of our Website, including:
Personal Information
Personal information that you voluntarily provide to us when you:
- Register for an account
- Subscribe to our newsletter
- Submit recipe reviews or comments
- Participate in contests or surveys
- Contact us via email or contact forms
This may include your name, email address, username, and any other information you choose to provide.
Automatically Collected Information
When you visit our Website, we automatically collect certain information about your device and browsing activities, including:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages you view on our Website
- Time and date of your visit
- Time spent on pages
- Other diagnostic data
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to track activity on our Website and store certain information. For detailed information about the cookies we use and your choices regarding cookies, please see our Cookies Policy.
3. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small data files stored on your device that help us:
- Remember your preferences and login information
- Understand how you use our Website
- Personalize content and advertisements
- Analyze Website traffic and performance
| Type of Cookie | Purpose | Duration |
|---|---|---|
| Essential Cookies | Necessary for the Website to function properly | Session |
| Preference Cookies | Remember your preferences and settings | Up to 1 year |
| Analytics Cookies | Help us understand how visitors use our Website | Up to 2 years |
| Marketing Cookies | Track visitors across websites to display relevant ads | Up to 1 year |
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.
Your Choice: Most web browsers allow you to control cookies through their settings preferences. Please refer to your browser's help menu to learn how to modify your cookie settings.
4. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our Website: To operate, maintain, and improve the functionality of our Website.
- To personalize your experience: To provide content and features that match your interests and preferences.
- To communicate with you: To respond to your inquiries, send newsletters, and provide updates about our Website.
- To analyze usage: To understand how users interact with our Website and improve our content and services.
- To enforce our policies: To enforce our Terms of Service and other policies.
- For marketing purposes: To send promotional materials about new recipes, features, and special offers (with your consent where required).
- For security purposes: To detect, prevent, and address technical issues, fraud, or other malicious activity.
We will not use your personal information for purposes other than those described in this Privacy Policy without notifying you and, where required, obtaining your consent.
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
- Hosting and infrastructure providers
- Email service providers
- Analytics providers
- Payment processors (if applicable)
- Marketing and advertising partners
These service providers are contractually obligated to protect your information and use it only for the purposes for which it is disclosed.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
With Your Consent
We may share your information with third parties when we have your explicit consent to do so.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or destruction. These measures include:
- Using encryption technologies for data transmission
- Implementing access controls and authentication procedures
- Regularly reviewing our data collection, storage, and processing practices
- Restricting access to personal information to authorized personnel only
Important: While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period, we consider:
- The amount, nature, and sensitivity of the personal information
- The potential risk of harm from unauthorized use or disclosure
- The purposes for which we process the information
- Legal requirements for data retention
When we no longer need your personal information, we will securely delete or anonymize it. If deletion is not immediately possible (for example, because your information has been stored in backup archives), we will securely store it and isolate it from any further processing until deletion is possible.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
Access and Correction
You have the right to access the personal information we hold about you and to request correction of any inaccurate or incomplete information.
Deletion
You may request that we delete your personal information, subject to certain exceptions prescribed by law.
Opt-Out of Marketing Communications
You can opt-out of receiving marketing emails from us by following the unsubscribe instructions in any marketing email you receive from us.
Data Portability
You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
Withdraw Consent
Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact information provided in Section 14. We may need to verify your identity before processing your request.
9. Children's Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe that your child under 13 has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.
For Parents: We encourage parents and guardians to monitor their children's online activities and to help enforce this Privacy Policy by instructing their children never to provide personal information through our Website without their permission.
10. Third-Party Links
Our Website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you.
We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit after leaving our Website.
This Privacy Policy applies only to information collected by Citrus Delights through our Website.
11. California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information:
- Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, as well as the categories of sources from which that information was collected, the purpose for collecting the information, and the categories of third parties with whom we share the information.
- Right to Delete: You have the right to request deletion of your personal information that we have collected, subject to certain exceptions.
- Right to Opt-Out: You have the right to opt-out of the sale of your personal information (though we do not sell personal information).
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
To exercise your California privacy rights, please contact us using the information in Section 14.
12. International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.
By using our Website and providing your information, you consent to this transfer, storage, and processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
13. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.
We will also notify you via email and/or a prominent notice on our Website prior to the change becoming effective if the changes are material. We encourage you to review this Privacy Policy periodically for any changes.
Your continued use of the Website after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Citrus Delights - Privacy Officer
123 Citrus Avenue, Orange Grove
Orlando, FL 32801
Email: privacy@citrusdelights.com
Phone: (407) 555-ORNG (6764)
For general inquiries, you may also contact us at info@citrusdelights.com.
We will respond to your privacy-related inquiries within 30 days of receipt.